Terms of Service

Last Updated: August 3, 2026

Important Notice

These Terms of Use ("the Terms" or "TOU") and the Arbitration Agreement (see Section 19) form binding agreements between you ("You," "User," or "Participant") and Winnr, LLC. ("Winnr" "Us," "We", "Company" or "Sponsor") which provide all of the terms and conditions governing Your access and use of www.winnr.us and any related applications (the "Site") as well as Your creation of Your Winnr user account ("User Account,") use of the freemium games ("Games") on the Site, and any transactions or dealings with Us in any way (collectively, the "Service").

Important Notices:

THIS WEBSITE AND THE SERVICES PROVIDED HEREIN DO NOT OFFER "REAL MONEY GAMBLING." NO ACTUAL MONEY IS REQUIRED TO PLAY, AND THE SERVICE IS INTENDED FOR ENTERTAINMENT PURPOSES ONLY.

THESE TERMS OF USE INCLUDE AN ARBITRATION AND CLASS ACTION WAIVER AGREEMENT WHICH REQUIRES THAT ANY PAST, PENDING, OR FUTURE DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS ONLY AND FOR YOUR OWN LOSSES ONLY. YOU MAY NOT PROCEED AS A CLASS REPRESENTATIVE, MEMBER OR PART OF ANY PROPOSED CLASS, COLLECTIVE ACTION, MASS ARBITRATION, PRIVATE ATTORNEY GENERAL SUIT, QUI TAM ACTION OR ANY REPRESENTATIVE PROCEEDING, OR OTHERWISE SEEK TO RECOVER ON BEHALF OF OTHERS OR FOR THE BENEFIT OF OTHERS IN ANY TYPE OF CLAIM OR ACTION. ARBITRATION MEANS YOU WILL NOT BE ABLE TO SEEK DAMAGES IN COURT OR PRESENT YOUR CASE TO A JURY.

Opt-Out

IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION ON A RETROACTIVE BASIS AND AS TO ANY FUTURE CLAIMS, AND YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION WITH US IN CONNECTION WITH YOUR USE OF OUR SERVICES, YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT BY FOLLOWING THE INSTRUCTIONS PROVIDED IN THE "BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER" – SEE SECTION 19 OF THESE TERMS, BELOW. OPT-OUT REQUESTS SENT AFTER THE THIRTY (30) DAY PERIOD SHALL BE NULL AND VOID. EVEN IF YOU OPT OUT OF THE ARBITRATION AGREEMENT IN SECTION 19, ALL OTHER REMAINING SECTIONS OF THESE TERMS APPLY.

PLEASE READ THE FOLLOWING TERMS OF USE, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SEE SECTION 19 BELOW), AND THE WINNR PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICES OFFERED IN CONNECTION WITH ANY WINNR SERVICES OR WEBSITE OR APPLICATION. YOU AGREE THAT YOUR CONTINUED USE OR ACCESS OF THE SITE OR SERVICES SHALL BE SUBJECT TO THESE TERMS OF USE, WHICH FURTHER INCORPORATE AND INCLUDE THE PRIVACY POLICY, THE WINNR RESPONSIBLE SOCIAL GAMING POLICY, AND ANY OTHER POLICIES THAT EXPRESSLY INCORPORATE THESE TERMS (COLLECTIVELY, "INCORPORATED POLICIES").

THE IOS AND ANDROID APPS LAUNCH AS COINS-ONLY FREE PLAY. THEY DO NOT OFFER PURCHASES, CASH WAGERS, CASH PAYOUTS, OR REDEEMABLE PRIZES. WINNR COINS HAVE NO MONETARY VALUE.

Acceptance of Terms

You represent and warrant that You have the right, authority, and capacity to accept these Terms and to abide by them, that You are of legal age and that You have fully read and understood the Terms. You must read these Terms carefully in their entirety before checking the box for acceptance of these Terms. By using, or otherwise accessing the Service, or clicking to accept or agree where that option is made available, You confirm that you have read and agree to these Terms. If you do not agree to these Terms, then you may not access or use the Platform or Service. All of your activity on the Website or Platform and all or your transactions with Winnr, including all events which occurred before your acceptance of these Terms, shall be subject to these Terms.

The Service is not sponsored, endorsed, or administered by, or associated with Apple, Google and Base. You understand that you are providing your information to Winnr only and not to Apple, Google and Base.

1. Changes to Terms of Use and Incorporated Policies

1.1 From time to time, We may modify or amend these Terms. If We do so, any such modifications or changes shall be reflected in the TOU or Incorporated Policies, as applicable, on the Site. We may also, but shall not be required to, notify You by email regarding any material changes to the TOU or Incorporated Policies. Whether You receive or review such notifications, You agree that You will be bound by any such changes and that it shall be Your responsibility to check the Terms Of Use, including the Incorporated Policies, as posted on the Site prior to accessing the Site or partaking in any Service. Your further use of the Service after any changes are posted shall constitute further consent and agreement to the terms as changed or amended.

1.2 From time to time, We may also modify any of the Incorporated Policies. If we do so, any such modifications or changes shall be reflected in the Incorporated Policies as posted on the Site. You agree that You will be bound by any such changes and that it shall be Your responsibility to check the Incorporated Policies as posted on the Site prior to accessing the Site or partaking in any Service. Your further use of the Service after any changes are posted shall constitute further consent and agreement to the Incorporated Policies as changed or amended.

1.3 If You have any questions about these Terms or the Incorporated Policies, please contact customer support at help@winnr.us.

1.4 In the event of any conflict between the Terms and the Incorporated Policies, the Terms shall control.

2. Definitions

Content means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform, including Virtual Coins.

Customer Account means an account held by a Player.

Winnr Coins means the Virtual Coins which enable you to play the Winnr Coin Games. Winnr Coins are made available free of charge through account grants, bonuses, and gameplay. Winnr Coins have no monetary value and cannot under any circumstance be exchanged for cash or prizes of monetary value. Winnr Coins may not be transferred or sold by You.

Winnr Coin Game means any game or mode played with Winnr Coin Virtual Coins. You may only win more Winnr Coins when you play the Winnr Coin Games. You cannot win monetary prizes when you play Winnr Coin Games.

Fraudulent Conduct means any of the conduct described in Section 10.

Game means any one or more Winnr Coin Game(s) available on the Platform. We reserve the right to add and remove Games from the Platform at our sole discretion.

Inactive Account means a Customer Account which has not recorded any log in or log out for a period exceeding 12 consecutive months.

Platform means the services provided through any URL or mobile application belonging to, or licensed to, Winnr and branded as part of the "Winnr" family of games, including the website located at www.winnr.us and all subdomains, subpages and successor sites thereof, as well as all Games, features, tools and services available thereon.

Player or You means any person who uses the Platform to register an account or play Games.

Terms of Use or Terms means these terms of use, as amended from time to time.

Third Party Websites means a third party website not controlled by us.

Virtual Coins means Winnr Coins used in the Games or as present in your account tab at any time.

Account Tab means the section of the Platform that displays Player balances.

3. Limited Revocable License (the "License")

3.1 Virtual Coins. The Service includes a License (defined below) to You to use virtual, in-game tokens ("Virtual Coins") including, but not limited to chips, coins, credits, or points, that may be provided for use on the Platform. No matter the reference, Virtual Coins are non-transferrable and may be used subject to this License only. On the Site, Games are currently played with Winnr Coins. Regardless of the format of the Games of chance presented on the Platform, there is no opportunity for a User on the Platform to win real-money or any prize while playing the Games using Winnr Coins, regardless of whether any purchase was made at any point by the User.

3.2 The License. Subject to Your agreement and continuing compliance with these Terms, we grant You a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable, license to access and use the Service, Games and Virtual Coins solely for Your personal, private entertainment on the Platform and for no other reason (the "License"). Other than this limited, personal, revocable, non-transferable, non-sublicensable License to use the Virtual Coins with the Service, You have no right or title in or to any such Virtual Coins appearing or originating with the Service, or any other attributes associated with use of the Service or stored within the Service. You acknowledge and agree that Your License to use the Service is limited by these Terms and if You do not agree to, or act in contravention of, these Terms, Your License to use the Service may be immediately terminated. We have the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Coins as it sees fit in its sole discretion to the extent legally permissible, and We shall have no liability to You or anyone for the exercise of such rights.

3.3 No Right to Sell or Assign. The transfer or sale of Virtual Coins by You to any other person is strictly prohibited. You may NOT sell or assign Your User Account to any other person under any circumstances. Any attempt to do so is in violation of these Terms, will result in closure and forfeiture of the User Account, and may result in a lifetime ban from the Service and possible legal action.

3.4 Free Play. No purchase is required or offered to set up an Account, receive Winnr Coins, or play Games in the current Service. Winnr Coins are non-redeemable, non-transferable, and carry no cash value. All Virtual Coins under this License are forfeited if Your account is terminated or suspended, if You delete Your account, or if the Services are no longer available.

3.5 These Terms do not grant You any right, title or property or ownership interest in the Service or any Virtual Coins.

3.6 This Service is licensed, not sold, to You. You agree that we and our own licensors own all rights, title and interest in and to the Service, including all intellectual property rights therein as further specified below in Section 12, and that we retain ownership of the Service even after any installation on Your device. You agree not to delete or in any manner alter the copyright, trademark or other proprietary rights notices or markings which may appear on the Service.

3.7 Except as identified and specified in these Terms, You agree not to:

  • 3.7.1 sell, rent, distribute, transfer, license, sub-license, lend or otherwise assign any rights of any part of the Service to any third party;
  • 3.7.2 copy, modify, create derivative works of the Service, including, without limitation, making adaptations or modifications to the Service;
  • 3.7.3 reproduce the Service or any part in any form or by any means;
  • 3.7.4 exploit the Service in any unauthorized way whatsoever, including without limitation, by trespass or burdening network capacity;
  • 3.7.5 disassemble, decompile, reverse engineer, or attempt to derive the source code of the Service, in whole or in part, or permit or authorize a third party to do so, except to the extent such activities are expressly permitted by law;
  • 3.7.6 make the Service available to multiple users by any means;
  • 3.7.7 misrepresent the source of ownership of the Service;
  • 3.7.8 scrape, build databases or otherwise create permanent copies of any content derived from the Service; or
  • 3.7.9 use the Service in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party.

4. Eligibility

Your eligibility for continued use of the Service is contingent on Your ongoing compliance with these Terms, in particular:

  • 4.1 You are at least 18 years of age or the minimum legal age of majority, whichever is higher, in the jurisdiction in which you are located at the time of accessing or using the Service and are, under the laws of the jurisdiction(s) applicable to You, legally allowed to participate in the Games and access the Service;
  • 4.2 You understand and accept that we are unable to provide You with any legal advice or assurances and that it is Your sole responsibility to ensure that at all times You comply with the laws that govern You and that You have the complete legal right to use the Service;
  • 4.3 You will monitor Your User Account and ensure that no child under the age of 18 can access the Service using Your User Account. You accept full responsibility for any unauthorized use of the Service by minors;
  • 4.4 You will access the Platform only where its use is lawful and available. Winnr may restrict access based on country, region, connection security, or other compliance requirements;
  • 4.5 You participate in the Games strictly in Your personal capacity for recreational and entertainment purposes only;
  • 4.6 You further represent and warrant that all information you supply to Us is complete and accurate. Knowingly submitting incomplete or inaccurate information may result in immediate termination of your Account;
  • 4.7 You will not be involved in any fraudulent or other unlawful activity in relation to Your participation in any of the Games and You will not use any software-assisted methods or techniques (including but not limited to "bots") for Your participation in any of the Games;

5. Your User Account

5.1 You must create a User Account in order to access or use the Service.

5.2 Only one User Account is permitted per person. In the event You open or try to open more than one User Account, all User Accounts You have opened or try to open may then be terminated or suspended and any prizes or Virtual Coins balances may be voided in Our sole discretion.

5.3 If You lose access to Your User Account, You must not register a new User Account. Rather, You must contact customer support at help@winnr.us to have Your Account status updated.

5.4 You are required to keep Your personal details up to date. If You change Your address, email, phone number or any other contact details or personal information, please contact customer support.

5.5 You confirm that You will not share Your User Account or password with any other person or let anyone else access or use Your User Account without our written permission.

5.6 If You become aware, or have reasons to suspect, that the security of Your User Account may have been compromised, including loss, theft or unauthorized disclosure of Your password and User Account details, You must notify us immediately.

5.7 You are responsible for maintaining the confidentiality of Your User Account and accept responsibility for activity performed through it.

5.8 We reserve the right, in Our sole discretion, to close Your User Account if it is inactive for a period of sixty days or longer and therefore Dormant under Section 7.15.

5.9 You will be able to open your Customer Account again by sending a request to the Customer Support team. All requests for the re-opening of an account will be evaluated by our Customer Support and Compliance teams.

5.10 You may permanently delete Your Customer Account from Profile in the mobile app or at winnr.us/account-deletion. If You cannot sign in, contact help@winnr.us. Account deletion terminates these Terms as to future use, subject to provisions that survive termination.

5.11 All Virtual Coins are forfeited if your Customer Account is terminated or suspended for any reason, in Winnr's sole and absolute discretion, or if the Service is no longer available.

5.12 User Account registrations may be limited to one Account registration per person or per IP address at our sole discretion.

5.13 Winnr actively supports responsible gameplay and encourages its Players to make use of a variety of responsible gameplay features to better manage their Customer Account.

5.14 We refer You to our Responsible Social Gaming Policy for full details.

5.15 Winnr is committed to providing excellent customer service and supporting responsible gameplay. Although Winnr will use all reasonable efforts to enforce its responsible gameplay policies, Winnr does not accept any responsibility or liability if you nevertheless continue gameplay or seek to use the Platform with the intention of deliberately avoiding relevant measures in place.

6. Games and Contests

6.1 In addition to these Terms, Games offered on the Service may have their own rules which are available on the Service. It is Your responsibility to read the rules of a Game before playing.

6.2 You may participate in any Game only if You have sufficient Virtual Coins as shown in your Account on the Platform, however it is never necessary to purchase Winnr Coins to continue playing.

6.3 We may assign minimum or maximum Winnr Coin stakes for a Game at Our sole discretion.

6.4 Winnr Coins that have been submitted for play and accepted cannot be changed, withdrawn or cancelled and the Winnr Coins will be drawn from your Winnr Coin Account instantly upon use.

6.5 We reserve the right to declare the result of any Game void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint or technical error on the pay-table, win-table, minimum or maximum stakes, odds or software.

6.6 In the event of a discrepancy between the result showing on a Game or Platform and Winnr's or its affiliate's server software, the result showing on Winnr's or its affiliate's server software will be the official and governing result.

7. No Purchases or Cash Value

7.1 The current Service does not sell Winnr Coins, subscriptions, or other digital items and does not accept deposits or wagers of real money.

7.2 Winnr Coins are provided only for entertainment within the Platform. They are not property, currency, stored value, or a deposit; they cannot be purchased, transferred, withdrawn, redeemed, or exchanged for money or prizes.

7.3 Your licensed Winnr Coins balance is displayed in Your Account. Winnr may correct a balance affected by an error, fraud, a void Game, or a violation of these Terms.

7.4 Winnr Coins may expire if an Account becomes Dormant. For this section, "Dormant" means no gameplay activity using Winnr Coins for sixty consecutive days.

7.5 If Winnr offers a paid or real-money feature in the future, that feature will be governed by updated terms, eligibility restrictions, and any required disclosures before it becomes available to You.

7.6 Notice for California Users Under Civil Code Section 1789.3 — The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N – 112, Sacramento, CA 95834, or by telephone at 1(800) 952 – 5210.

8. Promotions

8.1 Any promotions, contests, and special offers offered via the Site are subject to these Terms, the Binding Arbitration Agreement and Class Action Waiver, as well as any official rules that may be published on the Site.

8.2 We reserve the right to withdraw or alter any such promotions without prior notice to You at our sole discretion.

8.3 We reserve the right at our sole discretion and without any requirement to provide a justification to exclude You from any promotions, contests or special offers.

8.4 If, in the reasonable opinion of Winnr, we form the view that a Player is abusing any promotion, we may, at our sole discretion, withhold, deny or cancel any advantage, bonus or promotional prize, or terminate or suspend the User Account.

8.5 We reserve the right to exclude You from any promotions if we believe that You have tried to enter by using more than one User Account or are otherwise engaging in any fraudulent or illegal activity.

8.6 You confirm that You grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free License to use in whatever way we see fit any content You post or publish as part of a promotion, contest or competition.

9. Verification

9.1 You acknowledge that we, or a third party acting on our behalf, are entitled to conduct any verification checks that we may reasonably require and/or that are required of us under applicable laws and regulations.

9.2 You agree that we may restrict Your opening or use of a User Account pending any verification checks having been completed to our satisfaction.

9.3 The documents required may include, but are not limited to, social security number, photo identification, a utility bill that matches the address registered on Your User Account, and source of wealth or source of funds documentation.

9.4 In the event that any verification check cannot be completed for any reason, including Your failure to provide any requested documentation, then We may, in our sole discretion, terminate, deactivate or otherwise restrict Your User Account.

9.5 You acknowledge and agree that we may use third party service providers to run external identification, location verification and other verification checks. You must enable and allow "Locations Services" on Your device or PC in order to operate the Service.

9.6 By providing your email to Winnr, you consent to receive email messages for the purpose of two-factor authentication ("2FA") and other account security verification.

10. Fraudulent Conduct

10.1 You will not, directly or indirectly:

  • Hack into any part of the Games or Platform through password mining, phishing, or any other means;
  • Attempt to modify, reverse engineer, or reverse-assemble any part of the Games or Platform;
  • Knowingly introduce viruses, Trojans, worms, logic bombs, spyware, malware, or other similar material;
  • Circumvent the structure, presentation or navigational function of any Game to obtain information not publicly available;
  • Engage in any form of cheating or collusion;
  • Use the Service, Platform, or the systems of Winnr to facilitate any type of illegal money transfer;
  • Participate in groups or take advantage of schemes designed to share hacks or money-making strategies.

10.2 You must not use the Platform for any unlawful or fraudulent activity under the laws of any jurisdiction that applies to you. We monitor all transactions to prevent money laundering.

10.3 If Winnr suspects that you may be engaging in fraudulent, unlawful or improper activity, your access to the Service may be deactivated immediately and your Customer Account may be suspended. Winnr may pass any necessary information on to the relevant authorities.

10.4 If you suspect any unlawful or fraudulent activity by another Player, please notify us immediately via help@winnr.us.

11. Deactivation / Limitation / Suspension of Account

11.1 Winnr hereby reserves the right to deactivate, limit, or suspend Your Customer Account for any reason whatsoever at any time without notifying you at Our sole discretion.

11.2 Without limiting Section 11.1, we reserve the right to deactivate or suspend your Customer Account where we have reason to believe that you have engaged or are likely to engage in any of the following:

  • Breached any provision of these Terms of Use;
  • Have more than one Customer Account on any Platform;
  • Utilize a proxy or control another user's account to subvert limitations;
  • Misrepresenting account ownership or identity;
  • Harassing or offensive communication with Winnr or its employees;
  • Attempting to obtain Winnr Coins through a chargeback, payment dispute, or transaction outside the current Service;
  • Posting defamatory statements about the Company;
  • Account deemed Inactive;
  • You become bankrupt;
  • Providing incorrect or misleading registration information;
  • Identity cannot be verified;
  • Attempting to use VPN, proxy or similar service to mask location;
  • You are under 18 years of age or below the minimum legal age of majority in your jurisdiction;
  • Located in or participated from an Excluded Territory;
  • Allowed someone else to use your Customer Account;
  • Playing in tandem with other Players as part of a syndicate or group;
  • Charge back, claim or dispute received via a payment mechanism;
  • Failed due diligence procedures or found to be colluding, cheating, or money laundering;
  • Employed automated systems such as bots to gain unfair advantage;
  • Intentionally exploited system or data errors;
  • Engaged in bonus or promotions abuse;
  • Abused or misused the Service or Platform;
  • Violated any provision of these Terms.

11.3 If Winnr deactivates or suspends your Customer Account for any of the reasons above, you will be liable for any and all Claims arising therefrom and you will indemnify and hold Winnr harmless for such Claims.

11.4–11.5 We reserve the right to terminate or suspend your Account, suspend any Virtual Coin balances and prohibit participation in any Games. If your Account is deactivated due to fraudulent or illegal activity, all promotional prizes will be forfeited.

11.6 Winnr is a platform for recreational use only. If your Account is determined to be professional or non-recreational, we reserve the right to limit your ability to play and terminate your Account.

11.7 If your Customer Account is deactivated, limited, or suspended you, and other members of your household, are not permitted to open a new account, unless expressly authorized by Winnr in writing.

11.8 The rights set out in this Section 11 are without prejudice to any other rights that we may have against you under these Terms or otherwise.

12. Intellectual Property

12.1 These Terms confer only the right to use the Service and they do not convey any rights of ownership in or to the Service.

12.2 All rights, title and interest, including without limitation any copyright, patent, trade secret or other intellectual property right in the Service will remain our sole property or where licensed from a third party their sole property.

12.3 Your use of the Games will not convey any ownership rights in the intellectual property to You. All titles, source and object codes, game client and server software, the "look and feel" of the Games, sounds, artwork, animations, images, graphics, documentation, and related materials will remain vested in us or any third party supplier.

12.4 You acknowledge and agree that You shall have no ownership or other property interest in the User Account, and all rights in and to the User Account are and shall forever be owned by us.

13. Responsibility for User Generated Content

13.1 You are responsible for complying with all laws applicable to Your User Content. You agree not to submit any defamatory, inaccurate, abusive, obscene, profane, offensive, threatening, harassing, racially offensive, or illegal material.

13.2 You will not provide inaccurate, misleading or false information to us or to any other user of the Service.

13.3 We may, in our sole discretion, delete any User Content without notice but are under no obligation to do so.

13.4 You hereby grant us the sole and exclusive, irrevocable, sub-licensable, transferable, worldwide, royalty-free license to reproduce, modify, create derivative works from, publish, distribute, sell, transfer, transmit, publicly display and use any User Content.

13.5 You further grant to us the unconditional right to use and exploit Your name, likeness and any other information or material included in any User Content.

13.6 You acknowledge and agree that all User Content whether publicly posted or privately transmitted to the Service is at Your sole responsibility and risk.

13.7 Prohibited Content includes, but is not limited to:

  • Content that promotes racism, bigotry, hatred or physical harm;
  • Harassing content;
  • Content of a sexual or offensive nature;
  • Content that promotes terrorism or religious hatred;
  • Content that promotes illegal activities;
  • Content of commercial nature without authorization; or
  • Content promoting the services of another business or competitor.

13.8 If You see any material in the Service that is offensive or prohibited, please notify us at help@winnr.us.

14. Third Party Websites & Content

14.1 The Service may contain links to content owned and/or operated by third parties. Any separate charges or obligations that You may incur in Your dealings with these third parties are Your sole responsibility.

14.2 Our inclusion of a link to a third-party website does not imply our endorsement, advertising, or promotion of such websites.

14.3 By accessing a third-party website, You accept that we do not exercise any control over such websites and have no responsibility for them.

14.4 We do not endorse and will not have any liability or responsibility to You for any third-party products, services, materials or websites.

14.5 If You use third party social networking websites to discuss the Service, any content You post is subject to the relevant terms and conditions of that website.

15. Copyright Infringement Notice

Winnr requires our Users to respect the intellectual property rights of others. If you believe that your work has been used in the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with a DMCA notice containing:

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner;
  • A clear description of the copyrighted work that you claim has been infringed;
  • A description of where the infringing material is located in the Service;
  • Your address, telephone number, and email address;
  • A statement that you have a good faith belief that the disputed use is not authorized; and
  • A statement, made under penalty of perjury, that the information in your notice is accurate.

ATTN: Winnr DMCA Copyright Agent

Winnr, LLC.

P.O Box 295, 6341 Steward Road

Galveston, TX 77551

16. Disruptions, Errors & Omissions

16.1 Disclaimer of Warranties

THE SERVICES, IN WHOLE AND IN PART, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES WILL BE FREE FROM VIRUSES, OR AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY INFORMATION.

16.2 Some jurisdictions do not allow the disclaimer of certain warranties, so some of the above disclaimers may not apply to you.

16.3–16.4 We are not liable for any downtime, server disruptions, errors, lagging, or any technical or political disturbance to the Service, nor for any damages or losses arising out of or in connection with the Service.

16.5–16.6 In the event of a Service system malfunction, all Game play on the Service will be void. In the event of an error or malfunction in a Game, all Game play resulting from the error will be voided.

16.7 We reserve the right to remove any part of the Games and to alter player balances and Account details to correct any mistake.

16.8 We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion.

16.9–16.11 We reserve the right to declare participation in a Game void, and to void any incorrectly awarded Virtual Coins or prizes. We retain absolute discretion in the event of a discrepancy between a user's device and the server software.

17. Limitation of Liability and Indemnification

17.1 Limitation of Liability

BY ACCESSING, USING OR DOWNLOADING THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT SUCH USE IS AT YOUR OWN RISK AND THAT NEITHER THE COMPANY NOR ANY OF THE RELEASED PARTIES ARE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, THROUGH THE ACCESS TO, USE OF, RELIANCE ON ANY MATERIAL OR CONTENT ON THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE TOTAL LIABILITY OF THE RELEASED PARTIES TO YOU FOR ANY LOSS OR DAMAGE WHATSOEVER EXCEED THE TOTAL AMOUNT YOU HAVE PAID THE COMPANY IN THE YEAR IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM.

17.2 Indemnification

BY USING THE SERVICES, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS (INCLUDING REASONABLE ATTORNEY'S FEES AND COSTS OF SUIT) THE RELEASED PARTIES FROM ANY AND ALL THIRD PARTY CLAIMS AGAINST THE COMPANY RELATED IN ANY WAY TO YOUR ACCOUNT, YOUR USE OF THE SERVICES OR YOUR ACCESS TO THE SITE.

17.3 One Year Limitations Period. You and Winnr agree that any claims arising out of or related to the Site or these Terms must be filed within ONE (1) YEAR of the action giving rise to the claim, after which such claims will be time-barred.

17.4 Sole and Exclusive Remedy. Unless otherwise prohibited by law, Your remedies in any dispute with us are limited by this Section. Because the current Service is free and Winnr Coins have no monetary value, Winnr does not reimburse or convert Winnr Coins into money or other compensation.

17.5 You recognize and agree that the warranty disclaimers in Section 16 and the limitations of liability in this Section 17 are material and bargained-for bases of these Terms.

17.6 Nothing in these Terms will operate so as to exclude any liability of Winnr for death or personal physical injury that is directly and proximately caused by Winnr's negligence or willful misconduct.

17.7 To the extent any of the limitations of remedy are not permitted by law of any applicable jurisdiction, such limitations shall not apply and shall be deemed severable from these Terms.

18. Customer Service and Initial Dispute Resolution Procedure

Customer Support

18.1 If You need customer service, You may contact us at help@winnr.us.

18.2 To protect Your privacy, all communications should be carried out using or referencing the email address that You used to register Your User Account.

Initial Dispute Resolution

18.3 The parties shall use best efforts to resolve informally any customer service issue promptly and in good faith. If Your claim is not resolved (a "Dispute"), You may then pursue arbitration as set out in Section 19. However, You must first submit a Notice of Dispute and engage in a telephonic or videoconference with Winnr prior to initiating arbitration.

18.4 The party initiating a claim must give notice in writing of its intent to initiate an informal dispute resolution conference. The initial conference shall occur within thirty (30) days after the other party receives such notice.

18.5 All initial dispute resolution conferences shall be conducted individually, between Winnr and You. Multiple individuals cannot participate in the same conference.

18.6 To notify Winnr that You intend to initiate a dispute resolution conference, please contact help@winnr.us and include: your username/email, legal name, residence address, telephone number, detailed explanation of the claim, specific dates (if applicable), amount claimed, and your settlement demand.

18.7–18.9 Upon receipt, we will endeavor to reply within 3 working days and respond within thirty (30) days. If the parties do not reach a solution within 30 days, either party may initiate binding arbitration. This process is a condition precedent to commencing any formal proceeding.

18.10 You agree that this Agreement is entered into for the express benefit of your spouse, heirs, children and next-of-kin and shall bind same.

18.11 Regardless of whether you decide to opt out of arbitration, the terms set forth in this Section 18 shall remain in full force and effect.

19. Binding Arbitration Agreement and Class Action Waiver

PLEASE READ THIS ARBITRATION & CLASS ACTION WAIVER AGREEMENT CAREFULLY BECAUSE IT MAY REQUIRE YOU AND WINNR TO ARBITRATE CERTAIN DISPUTES AND CLAIMS ON AN INDIVIDUAL BASIS ONLY AND LIMITS THE MANNER IN WHICH YOU AND WINNR CAN SEEK RELIEF FROM EACH OTHER. IF YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION IN CONNECTION WITH YOUR USE OF OUR SERVICE, THERE IS AN OPTION, DESCRIBED BELOW IN SECTION 19.12, TO OPT OUT OF THE ARBITRATION AND CLASS WAIVER PROVISIONS WITHIN THIRTY (30) DAYS.

19.1 Acceptance. By using or accessing the Service, you confirm that you accept and agree to this Agreement. All of your activity on the Platform, including events before your acceptance, shall be subject to this Agreement.

19.2 Scope. You and Winnr agree that any past, pending, or future dispute arising out of or relating to your access to the Service or these Terms (a "Dispute") shall be determined by arbitration. In the event of any Dispute concerning this Agreement, you and Winnr delegate to the Arbitrator exclusive jurisdiction to rule on their own jurisdiction over the Dispute.

19.3 Any issues determined in arbitration shall be for the benefit of the parties only and shall have no preclusive or estoppel effect in subsequent proceedings.

19.4 All parties retain the right to seek relief in small claims court for disputes within small claims jurisdiction.

19.5 Lack of Estoppel. Any issues determined in arbitration shall have no preclusive or estoppel effect against a party in any subsequent matter.

19.6 Intellectual Property. You and Winnr are NOT required to arbitrate claims for unlawful use of copyrights, trademarks, trade names, trade secrets, or patents.

19.7 Separate Agreement. This Agreement is a separate agreement governed by the Federal Arbitration Act. Any invalidity of the Terms shall have no effect on this Agreement.

19.8 Applicable Law. The Federal Arbitration Act shall control. To the extent state law is applied, the law of the State of Delaware shall exclusively apply.

Initiating Arbitration Under JAMS Rules

19.9 Following the initial dispute resolution process in Section 18, either party may seek arbitration under JAMS Comprehensive Arbitration Rules and Procedures. Key provisions:

  • Arbitration will proceed on an individual claim basis only;
  • A sole arbitrator shall handle the merits;
  • Arbitrators must be practicing attorneys or retired federal judges with 10+ years of expertise;
  • Parties may submit dispositive motions at the outset;
  • Unless prohibited, arbitration will be held in Wilmington, Delaware or conducted remotely;
  • You will only be required to pay arbitration fees of $250;
  • The arbitrator may award any remedies available in an individual lawsuit except punitive/exemplary damages and indirect/consequential damages;
  • The award shall be a reasoned award with written statement of reasons;
  • Arbitration proceedings and awards shall be treated as confidential;
  • Awards in excess of $50,000 may be appealed via JAMS Optional Appeal Procedures.

19.10 Batch Arbitration. In the event 20 or more similar arbitration demands are submitted within a 60-day period, JAMS shall consolidate those arbitrations as contemplated in the JAMS Mass Arbitration Rules, with batches of no more than 25 demands initially, followed by mediation, then batches of 100.

Option to Opt Out of Arbitration

19.12–19.13 IF YOU DO NOT WISH TO AGREE TO ARBITRATION AND YOU HAVE NOT PREVIOUSLY AGREED TO AN ARBITRATION PROVISION, YOU MUST, WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT, SEND AN E-MAIL FROM THE EMAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT TO HELP@WINNR.US INCLUDING THE WORDS "OPT OUT" IN THE SUBJECT LINE AND IN THE BODY, YOUR FULL NAME, YOUR WINNR USER ID, YOUR ADDRESS AND A STATEMENT THAT YOU WISH TO OPT-OUT OF ARBITRATION. REQUESTS AFTER THE 30 DAY PERIOD SHALL NOT BE EFFECTIVE.

Waiver of Class Relief and Collective Action

19.15 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER YOU NOR WINNR SHALL BE ENTITLED TO BRING, CONSOLIDATE, JOIN OR COORDINATE DISPUTES BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES. YOU MAY ONLY ARBITRATE OR LITIGATE ON AN INDIVIDUAL BASIS AND FOR YOUR OWN LOSSES ONLY. BY ACCEPTING THIS AGREEMENT, YOU GIVE UP YOUR RIGHT TO PARTICIPATE IN ANY PAST, PENDING OR FUTURE CLASS ACTION OR ANY OTHER CONSOLIDATED OR REPRESENTATIVE PROCEEDING.

19.16 Severability. If any provision of this Agreement is found to be unlawful, void, or unenforceable, that part will be deemed severable and shall not affect the validity of the remainder.

20. Waiver of Jury Trial

EACH PARTY HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THE PLATFORM OR SERVICES OR ANY TRANSACTIONS BETWEEN THE PARTIES, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY.

21. Miscellaneous

21.1 Entire Agreement. These Terms constitute the entire agreement between You and us with respect to Your use of the Service and supersede all prior or contemporaneous communications.

21.2 Tax. You are solely responsible for any taxes which apply to Your use of the Service.

21.3 Force Majeure. We will not be liable for any failure to perform caused by events outside of our reasonable control, including but not limited to acts of God, war, fire, pandemic, terrorism, or other force majeure events.

21.4 Severability. In the event any provision of these Terms is held unenforceable, it will be ineffective but shall not affect the enforceability of the remaining provisions.

21.5 Assignment. These Terms are personal to You, and are not assignable or transferable except with our prior written consent. We reserve the right to assign our rights and obligations to any third party without notice.

21.6 Third-Party Beneficiaries. These Terms are entered into for the express benefit of your spouse, heirs, children and next-of-kin and shall bind same.

21.7 Entire Agreement. These Terms contain the entire understanding between You and us, and supersede all prior understandings relating to the subject matter.

21.8 Business Transfers. In the event of a change of control, merger, acquisition, or sale of assets, Your User Account and associated data may be part of the transferred assets.

21.9 Waiver. Our failure to assert a breach shall not constitute a waiver of such rights.

21.10 Survival. SECTIONS 16, 17, 18, 19, 20, AND 21 SHALL SURVIVE THE TERMINATION OF THESE TERMS OR YOUR ACCOUNT FOR ANY REASON.

21.11 Notice to California Residents. In accordance with California Civil Code sections 1541 and 1542, You hereby agree to waive all rights and remedies under Section 1542.

22. Applicable Law and Jurisdiction

22.1 Governing Law. Subject to the Arbitration Agreement in Section 19, which is governed by the Federal Arbitration Act, these Terms are governed by and shall be construed in accordance with the laws of the State of Pennsylvania USA without regard to its principles of conflicts of law.

22.2 Exclusive Forum. Subject to the Arbitration Agreement in Section 19, any dispute will be submitted exclusively to state or federal courts in Wilmington, Delaware, and You consent to the venue and personal jurisdiction of those courts. Any motion to compel arbitration or to enforce an arbitral award may be brought before any court of competent jurisdiction.

Contact Us

If you have questions about these Terms of Service, contact us:

Winnr, LLC.

P.O Box 295, 6341 Steward Road

Galveston, TX 77551

Email: help@winnr.us